FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Q: Are you a factory or a trading company?

A: We are the Industry and trade integration. Produce the machine by ourselves and export by ourselves.

2. Q: Have you ever sold machines to overseas market?

A: Sure! We has established partnership network in many countries.

3. Q: Do you supply OEM service?

A: Yes, we supply OEM service and can design the machine match your requirement.

4. Q: How about your After-sales service ?

A: Before the transportation, we offer the training course for your technician if hee come to our factory. After the transportation. We have 12 months warranty for the machines. And if you need, we can send our technician and engineer to your factory and help you with the equipment commissioning.

5. Q: What price terms you offer?

A: We can offer FOB, FCA, CFR, CIF and other price terms based on your request.

6. Q: How can I pay my order?

A: Usually we accept Bank transfer, L/C, etc. We can discuss about the details.

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